Customer Service (CS)
Customer Service
We designed this page to provide you with simple and comprehensive support:
- Access to product documentation: Download the user manuals and technical specifications for your wine cooler.
- Reporting a malfunction: Follow the steps to quickly report a problem.
- Spare Parts: Easily find parts compatible with your appliance.
- Frequently Asked Questions: Find answers to the most common questions.
Le Cellier is part of the FRIO Group, a specialist in wine coolers and cooling solutions. Our partner after-sales service, Interfroid Services, is here to help ensure your appliance operates properly and lasts for years to come.
We’re committed to making it easy to repair your equipment and to supporting you in its day-to-day use.
Your satisfaction is our top priority. Please don’t hesitate to contact us with any questions or if you need assistance.
REPORT A MALFUNCTION
We invite you to submit your request directly to our partner service.
➡ Go to: www.interfroidservices.com
➡ Please have your device information ready to help us process your request more efficiently.
SPARE PARTS STORE
Are you looking for a part for your wine cooler? A wide selection of replacement parts is available to extend the life of your appliance.
➡ Order the parts you need at
➡ Repair your appliance with ease
Manuals and Technical Documents
Download the user manuals and technical data sheets for our wine coolers in PDF format. Find all the information you need for installing, maintaining, and properly using your wine cooler.
Frequently Asked Questions
Check out our FAQ to quickly find answers to the most common questions about how to use and operate our wine coolers. If you can't find the information you're looking for, feel free to contact us using our dedicated form.